SHIPPING POLICY
1. Introduction
At mgdwatches.com we appreciate your business and want to ensure a smooth and convenient shopping experience for you. This Shipping Policy outlines our shipping procedures and details to help you understand how we handle the delivery of your orders.
2. Shipping Locations
We currently ship within the Worldwide.
3. Shipping Methods
We offer the following shipping:
UPS, DHL, USPS, Royal Mail,...
Please note that delivery times may vary based on the destination and the availability of the product. You will receive a tracking number via email to monitor the status of your shipment.
Estimated Delivery Time: 3-21 business days.
4. Order Processing Time
Orders are typically processed within 1-5 business days, excluding weekends and public holidays. Once your order is processed, you will receive a confirmation email with the estimated delivery time and tracking information.
5. Shipping Charges
See checkout for pricing
For international shipping our items are sent DDU (Delivery Duty Unpaid). We are not responsible for paying import duties or taxes in the destination of delivery. You will have to handle the customs formalities in your country and are responsible for paying any unpaid duty tax.
6. Delivery Addresses
Please ensure that the delivery address provided during checkout is accurate and complete. We are not responsible for any shipping delays or undelivered orders due to incorrect or incomplete address information.
7. Delivery Delays
While we strive to meet our estimated delivery times, unforeseen circumstances such as weather conditions, carrier issues, and public holidays may cause delays. We appreciate your understanding and patience during such situations.
8. Lost or Damaged Shipments
In the rare event that your order is lost or arrives damaged, please contact our Customer Support team within 5 business days of receiving your order. We will investigate the issue and work with you to find a suitable resolution. All items are sent Tracked, Insured and Signed for. Proof of delivery will be available for all parcels.
9. Tracking Your Shipment
You can track the status of your shipment by using the provided tracking number on the carrier's website. If you encounter any issues with tracking your order, please reach out to our Customer Support team for assistance.
10. Returns and Exchanges
For information about returns and exchanges, please refer to our Return and Exchange Policy. Customers are liable for returning shipping costs , we advise you send your items tracked and insured to the full value of the watch.
Refund policy – MGD WATCHES
11. Change of delivery address
If you have made a purchase but wish to change your delivery address please contact a member of the team within 4 hour of placing the order to update us with any changes. We will require this request in writing in order to update the delivery address on your account
Contact information – MGD WATCHES
12. Contact Information
If you have any questions or concerns about our shipping policy, please don't hesitate to contact us:
Contact information – MGD WATCHES
We appreciate your business and are committed to delivering your orders promptly and securely. Thank you for choosing mgdwatches.com
At mgdwatches.com we appreciate your business and want to ensure a smooth and convenient shopping experience for you. This Shipping Policy outlines our shipping procedures and details to help you understand how we handle the delivery of your orders.
2. Shipping Locations
We currently ship within the Worldwide.
3. Shipping Methods
We offer the following shipping:
UPS, DHL, USPS, Royal Mail,...
Please note that delivery times may vary based on the destination and the availability of the product. You will receive a tracking number via email to monitor the status of your shipment.
Estimated Delivery Time: 3-21 business days.
4. Order Processing Time
Orders are typically processed within 1-5 business days, excluding weekends and public holidays. Once your order is processed, you will receive a confirmation email with the estimated delivery time and tracking information.
5. Shipping Charges
See checkout for pricing
For international shipping our items are sent DDU (Delivery Duty Unpaid). We are not responsible for paying import duties or taxes in the destination of delivery. You will have to handle the customs formalities in your country and are responsible for paying any unpaid duty tax.
6. Delivery Addresses
Please ensure that the delivery address provided during checkout is accurate and complete. We are not responsible for any shipping delays or undelivered orders due to incorrect or incomplete address information.
7. Delivery Delays
While we strive to meet our estimated delivery times, unforeseen circumstances such as weather conditions, carrier issues, and public holidays may cause delays. We appreciate your understanding and patience during such situations.
8. Lost or Damaged Shipments
In the rare event that your order is lost or arrives damaged, please contact our Customer Support team within 5 business days of receiving your order. We will investigate the issue and work with you to find a suitable resolution. All items are sent Tracked, Insured and Signed for. Proof of delivery will be available for all parcels.
9. Tracking Your Shipment
You can track the status of your shipment by using the provided tracking number on the carrier's website. If you encounter any issues with tracking your order, please reach out to our Customer Support team for assistance.
10. Returns and Exchanges
For information about returns and exchanges, please refer to our Return and Exchange Policy. Customers are liable for returning shipping costs , we advise you send your items tracked and insured to the full value of the watch.
Refund policy – MGD WATCHES
11. Change of delivery address
If you have made a purchase but wish to change your delivery address please contact a member of the team within 4 hour of placing the order to update us with any changes. We will require this request in writing in order to update the delivery address on your account
Contact information – MGD WATCHES
12. Contact Information
If you have any questions or concerns about our shipping policy, please don't hesitate to contact us:
Contact information – MGD WATCHES
We appreciate your business and are committed to delivering your orders promptly and securely. Thank you for choosing mgdwatches.com